Why is Advanced Scheduling worry-free and easy to change?
At Siteler Wash, scheduling services in advance not only guarantees you one of our limited wash, wax or detail spots it also saves you money by giving you Free Siteler Dollars (link to discount question above). Advanced scheduling is also worry-free because we remind you several days before your appointment, and you can always reschedule or cancel it at any time. You can read more about canceling and rescheduling below.

How do I change an appointment?
You can easily change or reschedule your service online in the Account Management section of our web site while signed in.

We will always remind you over email about your appointment several days in advance, and you can change it at any time up until the end of the day of your appointment with no penalty. After that it’s considered a missed appointment. Read more about missed appointments here. Any time you cancel your service, before it’s “missed” we will credit your account for the full value of the service. The next time you visit us to schedule an appointment, you will see your credited amount in your Siteler Dollar balance. As always, those Siteler Dollars can be applied against any new service you schedule.

What happens if I miss an appointment or cancel my service?
You can change or cancel your appointment up until the end of the day of your appointment with no penalty. If you miss your appointment without canceling or changing, it doesn’t give us enough time to shift our Siteler Certified washers around, or fill your reserved slot with someone else. Hence, we will refund your account with your full credit minus a 5% Missed Appointment fee.